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TeleDirect - Customer Service Representative - Internship, Singapore (14 Jan)










Company

TeleDirect

Industry

Telecommunications

Location

Singapore

Position Type

Customer Service Representative - Internship

Post Date

14 Jan 2020


Employer Description

TeleDirect provides on-demand software solutions unsurpassed in the contact center industry. Being the only on-demand contact center in the world, TeleDirect provides online scripting, reporting and lead delivery tools that incorporate your latest business needs in real time.


Program Details

• Handle phone-in enquiries of members in respect to international carrier

• Advise on latest promotions and mechanics

• Manages feedback/ complaints

• Liaise with backend support to resolve members’ issues

• Provide accurate and efficient processing of reservations or support work relating to reservations, issuing of tickets and effecting changes to schedules


Requirements

• GCE ‘O’ Level or equivalent

• Strong interpersonal and communication skills

• Ability to work well in a team





Application

Click Here

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