Customer Service Representative - Internship
14 Jan 2020
TeleDirect provides on-demand software solutions unsurpassed in the contact center industry. Being the only on-demand contact center in the world, TeleDirect provides online scripting, reporting and lead delivery tools that incorporate your latest business needs in real time.
• Handle phone-in enquiries of members in respect to international carrier
• Advise on latest promotions and mechanics
• Manages feedback/ complaints
• Liaise with backend support to resolve members’ issues
• Provide accurate and efficient processing of reservations or support work relating to reservations, issuing of tickets and effecting changes to schedules
• GCE ‘O’ Level or equivalent
• Strong interpersonal and communication skills
• Ability to work well in a team
BestTop Related Mentor
Do not know which type of candidate this employer is looking for?
Do not know how to customize resume to this specific job position?
Do not know how to crack the interview and standout in this role?